Building Mobile Services

for Emerging Markets

Carnegie Mellon University in Rwanda
Dr. Bill Thies and Professor Bruce Krogh
March 26-30, 2012
1:30pm - 5:30pm

Course Description

The explosion of mobile phones around the world has ushered in a new generation of mobile services, spanning diverse domains such as health, education, finance, and entertainment. These services hold particular promise for low-income users, who lack access to computers and rely on mobile phones as their only portal for digital information and communication. This course will survey the design and implementation of mobile services, including SMS servers, interactive voice response (IVR) systems, smart phone applications, and mobile Internet sites. It will focus specifically on emerging markets, including case studies of recent projects that utilize mobile phones to foster socio-economic development of poor communities. Time in this course will be split between lectures, labs, and group projects. During the labs, students will implement a fully-functional SMS application, voice application, and smart phone application. In the group project, students will craft a proposal for a new mobile service or application and present it to the class.